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United Airlines Flight 0857 An Open Letter to United Airlines My Journey to Hell Shortly after my arrival to San Francisco on June 14th arriving on Air Canada 757 from Toronto, there were numerous younger passengers showing obvious signs of flu-like symptoms, yet no attempts were made by UA to prevent these people from boarding (this would have been as simple as taking a passenger's body temperature), this despite United Airines prior knowledge of China's on-arrival Swin Flue testing and quarantine procedures. Shortly after arriving at PVG airport, local health inspectors entered the aircraft and a passenger sitting right behind me showed a temperature of 39 degrees Celsius. As a result, all passengers sitting in the vicinity, myself included, were ordered on a bus and police escorted to a hotel where we had our passports confiscated and were held involuntarily for seven days. United made no attempts to offer any assistance including bringing me back on June 24th. I contacted your Shanghai office where I was told there were no seats available. I would like to be compensated for this entirely avoidable fiasco caused by your incompetence in allowing any passenger in any condition to board your planes fully knowing the consequences to many of your passengers. The person sitting in 60J, only a single row behind me tested positive for H1N1 virus, leaving myself and many other passengers in extreme danger, and exposing us to the Swine Flue viurs thanks to your carelessness in dealing with this massive global issue. Originally my business trip was meant to establish new and very important contacts with piano restoration experts and piano manufacturers of the People's Republic of China. As a result of your airline not screening and refusing certian passengers to board (as other airlines have done), I ended up with this seven day confinement, after which I had to organize (at my own expense) my return flight to Toronto, Canada. I am extremely upset and have incurred substantial financial losses in China as well as Canada. I expect to hear from you without delay and expect an offer of compensation. I have written on a number of occasions before, but my pleas seem to have fallen on deaf ears. It seems that I have no option but to follow the steps of Dave Carroll. W. Meining sales@ivories.ca 416-871-2550 |
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